Refund policy believes in helping its customers as far as possible and has, therefore, a liberal cancellation and refund policy.

Subscription Cancellation:

Please note that all Vedix subscriptions are cancellable.

Please write to us at requesting a cancellation. We process the request within 24-48 hours and you will not be charged anymore after that. If in case, you are charged for the next subscription cycle during this window (after a request has been raised and before the cancellation was successful), please let us know and we will initiate a refund for this transaction.

Cancellations after Shipping: For cancellation requests that come in after the products have been shipped, a 'Shipping & Handling Fee of $14 (NZD)  will be adjusted against the refundable amount